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Frequently Asked Questions
Commonly Asked Questions
Booking a Class or Service
Paying for Yoga, Urban Sweat, or Spa Treatment
Ideal
• Non-glass refillable water bottle
(Flavored and filtered water provided)
• Two towels
• Comfortable clothing to sweat in
Optional
• Flip Flops
• Bathing Suit
• Book to read (no electronics)
You Should Bring:
• Bring a Yoga Mat
• Non-glass Water Bottle
• Towel
Each Yoga Studio Provides:
• Blocks
• Straps
• Bolsters
• Blanket
You are welcome to bring your own props. If you forget your mat, you can rent one for $5.
*leave valuables at home, Raffa is not responsible for lost or stolen items.
For Yoga Classes:
You can view our full yoga schedule and book your first class directly—your Raffa account will be created during checkout. No need to create an account first! Just find the class that calls to you and we’ll walk you through the rest.
For Spa & Therapeutic Services:
Browse our Spa & Therapeutic calendar to explore available services and appointment times. When you book your session, you’ll also create your Raffa account in the same step—it’s quick, simple, and secure.
Need help? Feel free to reach out to us or use the web chat—we’re happy to guide you through your first visit!
The Momence app is great for quick tasks like booking classes, purchasing passes, or sending us a message.
For full access to your account—including managing your membership, updating payment methods, and more—please use the Momence website.(https://momence.com/sign-in) It’s mobile-friendly and offers a more complete view of your account.
Yes! You are welcome to share any passes or services on your account with other guests. Call or ask the front desk to share one-time or link your accounts for multiple uses!
If you'd like to transfer services or passes to another account, please contact managerraffa@gmail.com(managerraffa@gmail.com)
Exclusions: New to Yoga Package, Unlimited Yoga Memberships and Contracts
Yes! For Urban Sweat Spa guests, we have showers stocked with Shampoo, Conditioner, and Body Wash. The changing room is also equipped with lockers to store your belongings, a hair dryer, mirrors, and benches.
Yes! We rent towels and yoga mats for $5 at the front desk.
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